At Mobile Test ‘n’ Cal we pride ourselves on our exceptional customer service. It is why I started the business.
In the past few months, however, while we have experienced massive growth, we know our usually spectacular service has dropped off ever so slightly due to that rapid growth.
We like to have the same tech to come to you each time, that hasn’t always been possible. We like to accommodate your bookings at a moments notice, that hasn’t always been possible. We aim for excellence, and at times we’ve only been good, and that bothers me immensely.
We want to assure all our current and prospective customers that we are now back on track with a heap more resources, and aim to offer you nothing but the best again, just like our first 8 years of operation.
In the past three months, we have hired 15 new staff. This is across a range of positions including field technicians and service coordinators. This means that we have more people on board to provide you with the service you want when you want it.
If you’ve not experienced any drop in service, that’s great, my whole team and I have been working super hard to achieve that. If you have experienced any issues with our service, please know that it was a temporary glitch, and let me know personally so I can rectify this for you.
For new customers, be rest assured that we also have also grown our sales team to be able to get you the information you need quickly in order to make a decision about your compliance needs.
If you have any questions, please call us on 1300 662 119 or email andre@mobiletestncal.com.au
Thank you,
Andre Borell
CEO + Founder
